Returns & Exchanges
At Kiara Sky, we want you to be completely satisfied with your professional nail supplies, which is why we offer a 30-day window for returns on unopened and unused products. Please ensure all items are in their original packaging to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully pack your unused items in their original boxes with all protective padding to prevent damage during transit.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our warehouse team inspects the returned items, we will process your refund or ship out your exchange within 5-7 business days.
